Future Flow Plumbing on HOP is one app, three audiences. Jeremy (owner) sees the whole picture — every employee, every job, every margin. Marcus, Cody, Daniel and Lewis (employees) get a stripped-down day-view on their phones with routing through suppliers and on to jobs, photo QA when they're done, and a one-tap signoff that pushes back to the office. The same backend feeds Hillbrook (when it's a trade-partner job), Vestra (when it's a homeowner-DLP defect), and Xero (every line item, every claim, every paid invoice — bookkeeping disappears).
Marcus Bell
3
JOBS
1h 22m
DRIVE
$1,840
BILL
AI optimised: Marcus picks up the Bosch PRV + 2.5mm² TPS at Reece Footscray on the way, saving Daniel an off-route stop. Joint arrival at 73 Princes 10:30.
The map is the same component Hillbrook's site managers use on postcon, swapped for the trade-partner scope. AI optimises pickup stops and crew pairings overnight — Marcus collects the parts Daniel needs so they meet at the rough-in at 10:30 instead of two people both detouring through Footscray. Jeremy sees the whole picture; each crew only sees their own stops on their phone.
PERSONAL COCKPIT
G'day, Jeremy
Mon 30 Jun · 09:42 · 4 crew dispatched · 7 jobs running
CREW · ON ROAD
4 /4
ALL CLOCKED IN
DAY BILLABLE
$6,820
FORECAST · 96%
VESTRA WATCHING
3
HOMEOWNERS LIVE
MARGIN · WTD
38%
+2pp vs LAST WK
ON SITE
since 10:34
ON SITE
since 10:35
VESTRA
homeowner live
PICKUP
ETA 9 min
Reschedule Cody → Tyrrell quote 14:00 → 15:30
Drive from Lygon (Carlton) to Blackburn at 14:00 hits traffic (~38 min). Same drive at 15:30 is 22 min. Cody can grab lunch in Carlton.
Antoniou · Vestra
"Cody just arrived 5 min early — appreciate it, thanks!"
Drazen · Hillbrook
"Can you get Marcus to push the fit-off at Collins to tomorrow? Plasterer's running over."
Daniel
"Stuck behind a truck on Geelong rd. ETA pushed to 10:35"
Owner dashboard · this week
$38.4K
+24% MoM
$22.1K
96% of forecast
38%
+2pp
+72
42 jobs · 38 surveyed
Hillbrook concentration 52% · down from 78% in Jan. Vestra DLP is now 18% — the long tail of past Hillbrook handovers buying service direct from Future Flow.
Every signed-off WO posts as a Xero invoice with the right cost code, GST split, and supplier bill mirror. Jeremy does no bookkeeping — Maria the bookkeeper reconciles in 30 min/wk instead of 4 hrs.
88 Glen Iris · DLP HWS valve
CODY$073 Princes Hwy · drainage rough-in
MARCUS+DT$3.2K14 Park Rd · backflow + gas
LEWIS$1.8K4 Coral Ct · gas connect cert
DAN+LC$4209 Lygon Ct · DLP follow-up
CODY$021 Tyrrell Ave · quote walk
CODYQUOTE2 Collins St · fixture fit-off
MARCUS$1.4KTrend reflects the platform onboarding bump (Mar) + Vestra DLP service stream switching on (Apr). $31.6K projected net 14d.
Workers Comp expires in 93d. Platform auto-emails Workpower for renewal at 60d.
Cheapest-source picker chose Reece on 64% of lines. Own-stock usage saved $1,460 of supplier spend this month.
22 photos today · AI flagged 1 for Jeremy review (Lewis · gas joint shot underexposed). Tap to inspect, push back to crew if redo needed.
ON SITE · LIVE
73 Princes Hwy
Werribee · Drainage rough-in · 4 hr scoped
CLOCKED · LIVE
01:08:34
Reece Footscray · pickup
09:45 · done · 4 items
73 Princes Hwy · rough-in
NOW · until ~14:30
2 Collins St · fit-off PUSHED
Rebooked Tue 08:00 · Drazen approved
"Floor waste at the back slab is 5mm low — likely needs a packer before tile. Flagged Drazen on Procore RFI."
SENT 11:08
DEPLOY CHECKLIST
Future Flow is a tenant of HOP. The same app surface that runs Jeremy's day also reads from postcon (Hillbrook's internal ops), writes to Vestra (homeowner-facing), and reconciles to Xero (accounting) — all without leaving the FF shell. No middleware. No double-entry. Same row in D1 hits all four surfaces at once.
TRADE PARTNER · POSTCON
MAINTENANCE · DLP
ACCOUNTING · LIVE LEDGER
CONTRACTS · CLAIMS