Saturday, 20 June 2026

Good morning, Luca

Maintenance Manager · Rooming houses + property care · 8 properties · home base 19 Thompson Ct Werribee

HERO PASSPORT · CONSTRUCTION

Luca Furlan

Carpenter & Maintenance Manager

HERO CLASS · Builder Specialist

SUPERPOWER · Master Craftsmanship & Problem Solving

ENERGY

★★★★

4.5 / 5

Caffeinated + ready

FOCUS

★★★★

4.0 / 5

8 callouts juggled

WELLBEING

★★★★

4.3 / 5

Steady week

DECISIONS

★★★★

4.1 / 5

9 calls · 0 stuck

MOMENTUM

★★★★

4.6 / 5

14-day streak

YEARS · HBP

3.9

SINCE 4 AUG 2022

KPIS · YTD

48/52

92% · TOP QUARTILE

LEAVE BANK

11.0 d

6 AL · 4 PL · 1 LSL

NEXT MILESTONE

37 d

4Y TENURE · 4 AUG 26

WE BUILD · WE PROTECT · WE INSPIRE OPEN FULL PASSPORT →

CONNECTION POINTS · reports to · manages · collaborates

PERSONAL COCKPIT · TODAY

Good evening, Luca

Friday 28 June 2026 · 17:42 AEST · Reservoir VIC. Six PMs still open this week, HWS part still on backorder, 07:30 leak callout at 18 Lomond tomorrow. Hit play and I'll walk you through it.

AI VOICE · GENERATED 17:38

AI BRIEF · TRANSCRIPT

27 SECONDS

"Good evening Luca. Top of your day: 3 callouts still open — 18 Lomond leak (booked 07:30 tmrw), 22 Brunswick HWS (waiting on Reece part), and a Caulfield tap drip Daniel flagged on the DLP list. Caleb needs sign-off on the $850 emergency plumber PO from Tuesday, and Daniel dropped two new DLP defect tickets in #maintenance-ops at 16:20. Reservoir is 12° clear, easy run down the M3 to Lomond in the morning. Want me to send the tenant ETA SMS for 22 Brunswick now?"

EMAILS · 14 UNREAD · 3 CRITICAL
CRIT

18 Lomond tenant · "leak getting worse, towels down"

16:48 · booked 07:30 tmrw · keep updated

CRIT

Daniel Lo Bello · 2 new DLP defects · 73 Princes

15:12 · cracked tile + sticking door · this wk

CRIT

Caleb Horne · approve $850 emergency plumber PO

13:30 · Caulfield Tue callout · for invoicing

SOON

Reece (Preston) · HWS Rheem 50L ETA next Wed

14:02 · backorder cleared · $1,240 inc

FYI

Maria Prado · supplier price update sheet attached

11:18 · review for Sep price review

CHATS · 9 UNREAD · 3 DM
DM

Daniel · "can you sweep 73 Princes DLP list start of next wk?"

Teams · 16:20 · 4 items added

DM

Caleb · "PO approval before EOD please"

Teams · 15:35 · $850 emerg plumber

@TEAM

#maintenance-ops · Drazen flagged 14 Powlett smoke alarms

3 reactions · quarterly check due

CH

#18-lomond · photo thread from tenant

5 new images · vanity + ceiling stain

CH

#on-call · Malcolm covering Sun 30 Jun

14:55 · roster confirmed

TODAY · 6 ITEMS · 2 OVERDUE
!!

Log this morning's Caulfield callout in Vestra

OVERDUE · was due 14:00 · timesheet

!!

Source replacement HWS for Reservoir property

OVERDUE · was due Wed · backorder cleared

EOD

Send tenant ETA SMS · 22 Brunswick HWS

Draft ready · review & send

EOD

Update on-call roster · push to Daniel & Caleb

Jul rota · 4 swaps to confirm

TMRW

Clear 6 PMs · Reservoir + Brunswick patches

PM run · est. 5 hrs after Lomond

PERS

Restock truck · cable ties, washers, silicone

Bunnings Preston · open till 21:00

ROUTE · HOME → 18 LOMOND · LEAK CALL · TMRW 07:30

18 KM · 28 MIN

M3 SOUTH · LEAVE 07:00 · CLEAR · NO TOLL

WEATHER · RESERVOIR

17:42

12°

FEELS 10° · CLEAR

HUMID

62%

WIND

9 N

UV

1 LOW

CLEAR RUN · NO BUFFER NEEDED

TMRW · 3 STOPS

FULL DAY →
  • 07:30

    18 Lomond Tce, Caulfield North · tenant leak callout

    Solo · 90 min · drive 28

  • 10:30

    Reece pickup · Preston · HWS + fittings

    15 min · then PM run

  • 13:00

    Site walk · 73 Princes DLP w/ Daniel

    Sweep 4 defects · 90 min

AI SUGGESTIONS · 4 ACTIONS

RANKED BY URGENCY

Route to 18 Lomond now — 15 min run, daylight gone in 80 min and tenant says ceiling stain growing. I can drop the pin to your phone.

Approve Caleb's $850 PO for the emergency plumber — Caulfield callout Tue, all docs match, no anomalies.

Reorder Rheem 50L HWS from Reece for Reservoir — backorder cleared, $1,240 inc, ETA next Wed locks in the PM window.

Send tenant ETA SMS for 22 Brunswick — HWS part lands Wed, install Thu morning, I've drafted the message.

DRAFT · UNSUBMITTED

DAILY LOG · 28 JUN 2026 · FRI

Site diary · timesheet · auto-allocated inbox · OneDrive backup · job cost roll-up

SITE DIARY · TODAY DRAFT

SITES VISITED · 8.0 HRS

18 Lomond Caulfield · 2.2H 73 Princes DLP · 1.8H 22 Brunswick · 1.4H 14 Powlett · 1.1H HQ admin · 1.5H
Weather12° clear N 9
Crewsolo · 4 callouts
Photos uploaded18 / 12 target ✓
Holds / blockers1 · Reservoir HWS part
Safety incidentsclear
Tenant comms7 SMS · 3 calls
INBOX → JOB COST CENTRE AI · LIVE

14 scanned today · 13 auto-allocated to your maintenance bucket · 1 needs your call

18 Lomond · Caulfield North

5 emails · tenant + Reece · leak thread

2.2H

AUTO

73 Princes Hwy · DLP backlog

4 emails · Daniel · 4 new defect tickets

1.8H

AUTO

22 Brunswick · HWS · REVIEW

3 emails · Reece backorder · TM portfolio?

1.4H

PENDING

ONEDRIVE BACKUP PENDING
Last full sync02:00 today
Live mirror2 min ago ✓
Today's logqueued · unsigned
Queued files19 (diary + 18 photos)
Storage68 GB / 1 TB

DESTINATION PATH

/1reference/daily-logs/
2026-06-28_LucaFurlan.json

Submit to lock the day's entry and push to backup.

JOB COSTING · INTERNAL TEAM HOURS · YOUR ALLOCATION MAINTENANCE MANAGER RATE · $130/HR · COMPARED TO ALLOCATED BUDGET
Job / address Your role Budget Spent WTD Today + Used % Status

TM Portfolio

All tenanted properties · callouts + PMs

Maintenance direct $28,000 $22,440 +$598
80%
WATCH

DLP Backlog · 73 Princes

Postcon shared · defect sweeps

Maintenance shared (Daniel) $9,000 $5,720 +$234
64%
ON BUDGET

18 Lomond · Caulfield

Reactive callout · leak repair

Maintenance direct $1,200 $1,316 +$286
110%
OVER · $116

HQ overhead

Hillbrook · admin + supplier coord

Maintenance admin $4,000 $2,210 +$195
55%
ON BUDGET

TODAY TOTAL

8.0 hrs · 4 buckets · auto-allocated from inbox + calendar + diary

$42,200 $31,686 +$1,313
75%
PORTFOLIO WATCH

AI flagged: 18 Lomond callout already $116 over the reactive budget — recommend Caleb re-baseline reactive line or shift hours to TM Portfolio.

YOUR PERSONAL PROJECTS · 4 ACTIVE

SEE ALL →

MAINTENANCE CALENDAR Q3

Schedule · due 15 Jul · 75%

DLP DEFECTS BACKLOG

Postcon · due Aug · 52%

SUPPLIER PRICE REVIEW

Ops · due Sep · 40%

ON-CALL ROSTER REWORK

HR · due Jul · 88%

Project portfolio · live map

Pulse colour = health. Click any pulse to drill into that job.

MELBOURNE · 8 ACTIVE
PORTFOLIO · LIVE
8 SITES
1 AT RISK · 3 WATCH · 4 HEALTHY

Paul — 6 things on your plate

  • 3 new Vestra tickets overnight · 1 urgent (blocked sink 47 Brunswick)
  • 73 Princes Hwy DLP closes 4d · final clean + photo evidence
  • Weekly mow due Tue · 4 properties · weather check
  • DHHS inspection · 47 Brunswick · 11 Jul · common areas + fire
  • Tenant turnover · 22 St Pauls Rm 4 · clean Mon + restock
  • Smoke alarm batteries · 14 Powlett quarterly due 28 Jun

Your day at a glance

Under your care

8

4 rooming · 3 DLP · 1 10yr

Vestra tickets

5

3 new · 2 in progress

Recurring this wk

9

4 mow · 3 clean · 2 garden

On schedule

96%

Last 90 days

Tenant rating

4.7

/ 5 · 84 reviews · 90d

Today's route · 19 Thompson Ct Werribee → properties → home

AI optimised by ticket urgency + DLP deadline. 94km · 1h 36m drive · 4 stops · weekend essentials

Home · 19 Thompson Ct 1 73 Princes · DLP final 2 47 Brunswick · sink 3 22 St Pauls · light 4 2 Collins · check PORTFOLIO · STATEWIDE
Stops · in order
  1. Leave home

    19 Thompson Ct Werribee

    8:00

  2. 1

    73 Princes Hwy · DLP final

    90 min · clean common + photos · DLP closes 4d

    8:15

  3. 2

    47 Brunswick · sink blocked

    60 min · Vestra V-2810 · tenant ticket

    10:30

  4. 3

    22 St Pauls · light fitting

    40 min · Vestra V-2807 · garage sensor

    11:50

  5. 4

    2 Collins · routine check

    30 min · 10yr warranty · drive-by inspect

    1:15

  6. Home

    19 Thompson Ct Werribee

    3:00

Vestra ticket inbox · tenants asking

Tenant → Vestra triage → PAUL → photo close → tenant

V-2810 · Sink blocked · Room 6

47 Brunswick Rd Brunswick · tenant photo + voice memo

Urgent · DHHS health risk

12h open

Tenant rating 3yr

On route stop 2

ETA 10:30

V-2811 · Skirting peeling · common

47 Brunswick Rd Brunswick · 10yr warranty item

Standard · cosmetic

2d open

Operator submitted

Same site as V-2810

Bundle today

V-2807 · Garage door sensor

22 St Pauls Coburg · 10yr warranty · tenant

Light · electrical?

1d open

Triage: try first

On route stop 3

ETA 11:50

V-2812 · Ramp gradient feedback

21 Tyrrell Ave Blackburn · SDA operator · DLP item

Inspect · → Daniel?

2d open

May escalate Daniel

Tue mow run

Drive-by Tue

V-2814 · Hot water cycling

73 Princes Hwy Werribee · DLP item · trade work

Trade · plumber

3d open

Originally Daniel's

Photo today @ stop 1

Confirm + log

V-2801 · Loose toilet seat · Room 3

14 Powlett · closed Wed · 2d turnaround

Closed

2d turnaround

Tenant rated 5★

Recurring maintenance · week ahead

9 jobs · auto-generated by Vestra

Mon 22

Turnover clean

22 St Pauls Rm 4

Smoke alarm batt

14 Powlett · qtrly

Tue 23 · mow day

Mow · 73 Princes

Werribee

Mow · 21 Tyrrell

+ inspect ramp

Mow · 2 Collins

Essendon

Mow · 9 Glen Iris

10yr warranty

Wed 24 · clean

Common clean

47 Brunswick · bi-wk

Common clean

14 Powlett · bi-wk

Thu 25

Garden tidy

22 St Pauls · monthly

Garden tidy

14 Powlett · monthly

Fri 26

Fix-it run

Vestra backlog

Bin wash

All 4 rooming

Sat 27

Free / on-call

Sun 28

Off

mow clean garden fix-it
Full schedule →

Properties under care · 8

4 rooming · 3 DLP · 1 10yr
Property
Type
Last visit
Tickets
Next due
Tenant rating
Status

47 Brunswick Rd Brunswick

8 rooms · operator: Good Housing

ROOMING

Wed 17 · 9d

2 open

Today

4.8 ★

URGENT

22 St Pauls Coburg

6 rooms · operator: Aruma

ROOMING

Thu 18 · 2d

1 open

Today

4.6 ★

WATCH

14 Powlett Dr Officer

10 rooms · operator: Good Housing

ROOMING

Sat 13 · 7d

0

Wed · clean

4.9 ★

CLEAN

Highbury Rd Burwood

5 rooms · just completed · onboard tenants

ROOMING

PC pending

Setup w/ Daniel

ONBOARDING

73 Princes Hwy Werribee

DLP closes 4d · final clean + photos

DLP

Wed 17

1 (→Volt)

Today · final

4.5 ★

DLP CLOSE

21 Tyrrell Ave Blackburn

SDA · 6mo DLP left · ramp inspect

DLP

Sat 13 · 7d

1 open

Tue · mow

4.7 ★

INSPECT

2 Collins St Essendon

Lot 1 + Lot 2 + common · 9mo DLP left

DLP

Tue 16 · 4d

0

Today · check

4.8 ★

CLEAN

9 Glen Iris Glen Iris

10yr warranty · light upkeep only

10YR

Tue 09 · 11d

0

Tue · mow

5.0 ★

CLEAN

Recent photo evidence

→ Vestra + OneDrive

14 Powlett · seat

Wed · V-2801 ✓

47 Brunswick · mop

Wed · weekly

73 Princes · lawn

Wed · mow

2 Collins · garden

Tue · garden

22 St Pauls · bins

Mon · wash

Today

Weather · mow day Tue at risk

Storm Mon-Tue

Sun

14°

Mon

11°

Tue

10°

Wed

13°

Thu

15°

Fri

17°

MOW

Sat

16°

AI suggests

  • Push Tue mow → Fri · wet ground
  • Tue: indoor clean instead

Ask the docs · AI chat

Recent

  • DHHS rooming inspection checklist

    → OneDrive · Templates · DHHS rooming v4

  • Bin chute schedule 47 Brunswick

    → Tue + Fri · Yarra Council

Urgent

Daniel · "Need 73 Princes DLP photo evidence by Tue?"

AI: "Reply: 'Hitting it 8:15 today — photo set to Vestra + OneDrive same morning.'"